“The GILA Way” is actually an acronym for the service standard here at Gila River Casinos. Our friendly team members are expected to G=Greet, I=Interact, L=Listen and A=Appreciate every guest, every day. So in short, we’re really in the guest service business (that just happens to have exciting gaming, delicious dining options and a comfy hotel at Wild Horse Pass, and Vee Quiva too).
Answers To Common Questions:
Simply contact our Reservations Team by clicking on one of the following links below to schedule your next visit to Gila River Hotels and Casinos. We look forward to seeing you soon!
Click Here for Wild Horse Pass Reservations (http://wingilariver.com/index.php/wild-horse-pass-hotel-casino/visit/transportation)
Click Here for Vee Quiva Reservations (http://wingilariver.com/index.php/vee-quiva-hotel-casino/visit/transportation)
Click Here for Lone Butte Reservations (http://wingilariver.com/index.php/lone-butte-casino/visit/transportation)
Yes, signing up to be a member of THE Card is FREE and provides so many exclusive benefits! The Gila River Casinos Players Club features four tiers — Emerald, Ruby, Gold and Platinum—that offer great perks and benefits based on your play. The more points you earn, the higher your status will be. The higher the status, the more benefits and perks you’ll receive like complimentary food and event tickets, discounts and priority/VIP lines.
If your question or concern wasn’t addressed above, please take a moment to call or write when time permits. Your experience at Gila River Casinos is very important to us.
Kamie Best, Guest Service Program Manager
Phone: 1-800-946-4452 x 7134
Deborah Griffin, Guest Service Coordinator for Wild Horse Pass Hotel and Casino
Phone: 1-800-946-4452 x 7220
Phillip Nunez Jr., Guest Service Coordinator for Vee Quiva Hotel and Casino
Phone: 1-800-946-4452 x 1927
Tiffany Thompson, Guest Service Coordinator for Lone Butte Casino
Phone: 1-800-946-4452 x 8586
Via Email: GuestService@wingilariver.com
Gila River Casinos
Attn: Guest Services
5040 Wild Horse Pass Blvd.
Chandler, AZ 85226